Product Replacement and Return Policy / Warranty

Warranty-

Returns: Within 3 days and the product is unopened.
Exchange: Within 7 days and the product is unopened.
Inspection: 2 years, does not include technician departure or shipping with shipping companies.
(In the event of a battery defect, replacement is only permitted once during the warranty period, and this is considered misuse)

Installation or maintenance of the product at the customer's site
Replace any missing item the customer loses.
Replacement of any part damaged due to misuse (see Misuse section for additional information)
Product replacement if the camera is linked to a personal account and lost

Damage to any part of the product
Failure to follow the instructions for use and causing damage to the product
Failure to install the protection provided with the product and/or causing damage to the product
Building materials or other materials falling on the solar panel and/or causing damage to the product
Tampering with any part of the product and/or substituting it from another place
Any addition to the product that is not provided by Giant Systems Company and/or causes damage to the product

Tampering with the product
Product maintenance by a person or store that is not affiliated with Giant Systems Company.
Any breakage or damage to the product
Any cut to any of the cables in the product

Exchange and return is a guaranteed right for all our customers, and it includes all the products we display in our store.
All products displayed in our store are subject to the exchange and return policy in accordance with the terms and conditions stated on this page.
The product can be returned or exchanged if it is in the same condition as when purchased and in its original packaging.
Return within three (3) days and exchange within seven (7) days from the date of purchase.
Please contact us via our contact us page or via our phone numbers to request a return or exchange.
Please photograph the product and send it along with the city, address, and order number to be replaced with another product if the product is damaged, has a specific defect, or is not used as agreed upon.
The customer will be fully refunded if the product he received is completely different from the product description on the product page on our website.
We are not responsible for any expectations regarding the customer's use of the products that we do not mention on the product page on our website.
30% discount if the customer does not want the product and it has no defect or any noticeable problem.

Important notes-